Last Update 25/08/2021
This Agreement governs your use of the Site and constitutes a legally binding agreement between each user ("you,""your," or "user") and DIGITAL VENTURES TRADING SRL ("we,""us," or "our").
By accessing and using the Site, you agree to follow and be bound by these Terms and agree to comply with all applicable laws and regulations. If you do not agree to the terms of this Agreement, do not access the Site.
We know terms and conditions can be long, confusing, and full of legalese, so we will do our best to keep things as clear and concise as possible.
Know that when you accept this Terms, you are accepting all of our Terms and not just this section. Simply by using the Services, including browsing the Site, you are agreeing to our Terms, so please read carefully.
The site www.telpug.com is operated by and is the property of DIGITAL VENTURES TRADING SRL a company incorporated in Romania whose registered office is at Municipiul Sightul Marmatiei, Strada Simion Barnutiu, Nr 6, Ap 2, Jud Maramures, under number 44716266.
Information about you
In these Terms, "you" refers to an individual accessing the Site, regardless of the particular features, materials, opportunities, or services made available on the Site that you choose to browse, use, or take advantage of.
You represent and agree that all information that you provide to us in connection with your access to and use of the Site is, and shall be, true, accurate, and complete to the best of your knowledge, ability, and belief.
We reserve the right to terminate these Terms, or to refuse, restrict, or discontinue service or access to the Site (or any portions, components, or features of the Site) to you or any other person or entity, for any reason or for no reason whatsoever, at any time, without notice or liability.
Failure to comply with these Terms may, among other things, result in the immediate termination of your access to and use of the Site.
Creation of an Account
To benefit from our Services, you must create an account on www.telpug.com. When creating an account, you must provide accurate, complete and up-to-date information as requested on the registration form. You certify that the information provided is accurate and complete and agree to update it if necessary.
You are responsible for protecting your credential and specifically your password. You must not disclose your password, whether directly or indirectly, to any third-party.
In the event of disclosure of your password, you must notify us immediately using the contact details displayed on the Site.
We may revise these Terms from time to time and may amend them at any time to incorporate additional terms specific to additional features, materials, products, opportunities, or services that we may make available on or through the Site.
If the changes are significant, we will do our best to notify you via email or through a notification. Please check the effective date above to determine if there have been any changes since you last reviewed these Terms.
You should view these Terms often to stay informed of changes that may affect you, as your continued use of the Site signifies your continuing consent to be bound by these Terms, as so amended.
Please note that, notwithstanding the above, we expressly reserve the right to make any changes to these Terms, or to the Site and its content, at any time without prior notice to you.
If you do not agree to these Terms or any modifications to these Terms, you should not use the Services. Your continued use of the Services after any amendment or modification to the Terms constitutes your consent to the amended or modified Terms.
You must be at least eighteen (18) years of age, or the age of legal majority in your jurisdiction (if different than eighteen (18) years of age), to use our Services. If you are under eighteen (18) years old and would like to use our Services, you represent to DIGITAL VENTURES TRADING SRL that you have obtained a parent/guardian's consent and that your parent/guardian has reviewed and agreed to these Terms prior to using the Service. In all cases, such adult will be considered the User and is responsible for any and all activity on made by you.
You may not use the Service in violation of any law, statute, rule or regulation; or in connection with any illegal, fraudulent, offensive, violent, immoral or indecent activity; or in any manner that encourages, promotes, facilitates or instructs others to engage in any illegal, fraudulent, offensive, violent, immoral, or indecent activity. Please make sure these Terms are in compliance with all laws, rules, and regulations that apply to you.
By using the Services, you represent and warrant that you meet all eligibility requirements we outline in these Terms.
We may still refuse to let certain people access or use our Services. We may also change our eligibility criteria at any time.
We offer our Services only for personal, non-commercial use and not for the use or benefit of any third party (unless you are a parent or legal guardian using our Services for your minor child).
DIGITAL VENTURES TRADING SRL is the owner of the Site and of the logos, trademarks, databases, designs, images, etc, featured on the Site (hereinafter the “Content”).
DIGITAL VENTURES TRADING SRL reserves all rights, in particular intellectual property rights, to all the elements of its website protected by intellectual property rights in the broadest sense (including in particular copyright, trademark rights, industrial rights, publicity rights and sui generis rights).
Reproduction, representation, transfer, distribution and recording of said elements are prohibited, unless prior written permission is given by DIGITAL VENTURES TRADING SRL.
We grant you a limited license to access and use of the Site and the Content for legitimate personal purposes consistent with the reasonably inferable intended purposes of the Site and the Content.
Users are permitted to view, search and consult the Site and print brief extracts from it for exclusively personal and private purposes. The fact that Users are permitted to surf the Site does not in any way imply that any licence for all or part of the elements protected by an intellectual property right held by us has been granted to the User. The User do not have any rights to the latter.
Any other access to or use of the Site or the Content is prohibited and constitutes a violation of these Terms.
No business or professional relationship is created in connection with any provision of the Content.
The Content is provided exclusively with the understanding that we are not thereby engaged in rendering professional advice or services to you.
Except as expressly provided for in these Terms, any alteration, modification, reproduction, redistribution, retransmission, redisplay or other use of any portion of the Site or of the Content in any other manner or for any other purpose constitutes an infringement of our intellectual property and other proprietary rights and is strictly prohibited. Other than as necessary and required to facilitate your personal use of the Site, you may not reproduce, perform, create derivative works from, republish, upload, post, mirror, archive, retransmit, or redistribute in any way whatsoever any Content or any portion of the Site without the express, prior written permission of DIGITAL VENTURES TRADING SRL.
You may not use of the Content, or any portion thereof, on any other web site without our prior written agreement. You agree not to remove or modify any copyright notice or trademark legend, author attribution or other notice placed on or contained within any of the Content. Except as expressly authorized by us in writing, in no event shall you reproduce, redistribute, duplicate, copy, sell, resell or exploit for any commercial purpose, all or any portion of the Site or the Content or access to or use of the Site or the Content.
You are responsible for all of your activity in connection with our Service. When using our Services in accordance with these Terms, we grant you a limited, personal, non-commercial, non-exclusive, non-transferable, non-assignable, and revocable license to use our Services.
When using our Services, we ask that you abide by some common-sense ground rules:
Description of the top-up service
DIGITAL VENTURES TRADING SRL allows you to use its International Phone top-up Service (hereinafter the “Top-Up Service”).
The Top-Up Service allows you to purchase and transfer telecommunication credit to top-up the mobile account of a beneficiary (hereinafter the “Beneficiary”) hosted on the network of a mobile operator (hereinafter the “Mobile Operator”) located in the same country or in a different country from which you make the purchase. The Top-Up Service is accessible online at www.telpug.com.
The eligibility to top-up the mobile account of a Beneficiary depends on the list of supported Mobile Operators. Such list to be modified from time to time by us. The current list of partner mobile operators is available on the Site.
DIGITAL VENTURES TRADING SRL DOES NOT PROVIDE TELECOMMUNICATION SERVICES AND IS ONLY A RESELLER OF TELECOMMUNICATION CREDIT FOR THE NETWORK OF THE MOBILE OPERATOR ON WHICH THE BENEFICIARY HAS ITS MOBILE ACCOUNT.
The telecommunication services are provided by the mobile operator. Therefore, the quality-of-service disputes, the number of minutes or any other telecommunications service provided by the mobile operator, the cost, the period of validity of the credit or any other condition of the transferred mobile communication credit shall be dealt directly with the mobile operator. We are not liable for any event of failure of the mobile operator in providing its telecommunications services.
Your Use of the Top-Up Service
We allow you to use its Top-Up Service solely in accordance with these Terms and in compliance with applicable laws and regulations.
We are not responsible for the terms and conditions of the Mobile Operator and their modifications made by the Mobile Operator.
The Communication Credit have no other monetary value than for its purpose, it is neither exchangeable nor refundable.
Once the credit has been topped-up into the Beneficiary’s prepaid mobile account, the use of the available Communications Credit, and specifically, the validity period of Communication Credit is then normally governed by the pre-existing contractual conditions between the Beneficiary and its Mobile Operator.
You must use the interface provided by us at www.telpug.com to benefit from the Top-Up Service
To place an order, you will be required to provide necessary information such as the home country of the Beneficiary’s mobile account and the mobile phone number of the Beneficiary in an international format. It is your responsibility to ensure that all required information is correct.
When the order has been confirmed and payment has been successfully made, the telecommunication credit is transmitted to the mobile account of the beneficiary. There may be an occasional short time lapse before the telecommunication credit effectively appears on the Beneficiary account.
Price and Payment
The cost of the service will vary depending on the mobile operator on which network the Beneficiary has its mobile account and the amount of telecommunication credit to be sent according to the denominations as indicated on the Site.
The total cost and the amount of Communication Credit to be topped-up will be shown to the Customer before confirmation to finalize the purchase.
The actual amount of telecommunication credit topped-up may vary for several reasons:
Because of the immediate use nature of mobile telecommunication credit, and in accordance with European Directive on consumer rights (2011/83/EU) as transposed in national laws and regulation, once a transaction has been completed and the telecommunication credit sent to the cited Beneficiary mobile account, it cannot be modified, cancelled, refunded or removed. All transactions are final and are not subject to change. telecommunication credit cannot be refunded or removed from the mobile phone once sent.
We may from time to time run promotions on our Services. Such promotions will be subject to additional terms and conditions and these additional terms will be clearly displayed to you prior to any purchase.
We are not responsible nor in control for promotions run by Mobile Operators or any other third-party partner and you must make your own inquiries with the relevant service provider or Mobile Operator directly before availing of, and relying on, the terms and conditions of any such promotion.
You may purchase the Top-Up Service at www.telpug.com using the payment method displayed on the payment interface such as, accepted debit or credit card, online payment processors, etc. The list of authorised payment method may vary from time to time.
We reserve the right to reject your order in the event we have previously encountered payment problems
You confirm that you are the legal holder or authorised user of the payment method used to purchase the Top-Up Service and that you are legally entitled to use it.
You must provide valid issuing bank of payment, service provider as well as a valid billing address.
By communicating your banking information, you authorize DIGITAL VENTURES TRADING SRL to charge the payment method of the amount relating to the price of the purchase.
When you confirm an order, DIGITAL VENTURES TRADING SRL performs the process of charging the payment method of the amount relating to the price of the purchase and tops-up the beneficiary’s mobile account.
In the event of error, or inability to charge the payment, the order is immediately cancelled.
Cancellation of a Validated Order
In the event the transfer of telecommunication credit fails after validation of the order, for whatsoever reason (mobile account ineligible, refusal of the Mobile Operator, technical incident …), the corresponding order shall be cancelled and the payment corresponding to this order shall also be cancelled.
We will inform you by writing to notify you of the cancellation of your order and, as a result, of the corresponding payment made by us to you.
Limitation to Use the Top-Up Service
The customer is informed that we may apply rules to limit the use of the Service either by number of purchase or by value over a specific period of time.
Other limits and exclusions related to the use of the Service may be applicable from time to time.
In addition, we may suspend the use of the service by you or by a Beneficiary in the event of fraud or attempted fraud from you or the Beneficiary, in particular during the transfer of telecommunication credit made by you or the Beneficiary.
Once we receive a complaint, we will make best efforts to review it as soon as possible. If you have provided all of the information above, we will promptly remove or block access to the content and will send a notice to the other user indicating that we have done so.
To post a complaint or reclamation please use the contact form provided to you or contact us at [email protected].
Our Services and all materials, documents or forms provided on or through your use of the Site or Services are provided on an "as-is" and "as-available" basis without warranty of any kind. To the maximum extent permitted by law, we disclaim all representations and warranties of any kind, whether express or implied, relating to the site or any content on the site, whether provided or owned by us or by any third party, including without limitation warranties of merchantability, fitness for a particular purpose, title, non-infringement, freedom from computer virus, and any implied warranties arising from course of dealing, course of performance, or usage in trade, all of which are expressly disclaimed. In addition, we do not represent or warrant that the content, materials and forms accessible via the site are accurate, complete, available, current, free of viruses or other harmful components, or that the results of using the site will meet your requirements.
Limitation of liability
Nothing in this Agreement shall limit or exclude DIGITAL VENTURES TRADING SRL liability for:
To the fullest extent permitted by applicable law, in no event will we or any of our officers, directors, representatives, agents, servants, counsel, employees, consultants, lawyers, and other personnel authorized to act, acting, or purporting to act on our behalf be liable to you under contract, tort, strict liability, negligence, or any other legal or equitable theory, for: (a) any lost profits, data loss, cost of procurement of substitute goods or services, or direct, indirect, incidental, special, punitive, compensatory, or consequential damages (including attorneys' fees and all related costs and expenses of litigation and arbitration, or at trial or on appeal, if any, whether or not litigation or arbitration is instituted) of any kind whatsoever resulting from: (i) your access to, use of, or reliance on any content, materials, templates, agreements and forms provided through the site or any errors or omissions in any content, materials, templates, agreements, and forms; (ii) any unauthorized access to or use of the site or our secure servers and/or any and all personal information and/or financial information stored therein; (iii) any interruption or cessation of transmission to or from the site; or (iv) any bugs, viruses, trojan horses, or the like that may be transmitted to or through our site by any third party (regardless of the source of origination), or (b) any direct damages in excess of (in the aggregate) of the greater of: (i) fees paid to us for the applicable products; or (ii) €100.00 (one hundred Euros)
To the extent permitted by applicable law, you agree to defend, indemnify, and hold harmless DIGITAL VENTURES TRADING SRL or any of our officers, directors, representatives, agents, servants, counsel, employees, consultants, lawyers, and other personnel authorized to act, acting, or purporting to act on our behalf from and against any and all claims, damages, obligations, losses, liabilities, costs or debt, and expenses (including but not limited to attorneys’ fees) arising from: (i) your use of and access to the Site; (ii) any, program, upload, use, distribute, store, or otherwise transmit through the Site; (iii) your violation of any term of this Terms; or, (iv) your violation of any law, rule, or regulation, or the rights of any third-party.
We shall not be liable or in breach of its obligations under these Terms if there is any total or partial failure of performance of its duties and obligations occasioned by anyacts of God, flood, drought, earthquake or other natural disaster; epidemic or pandemic; terrorist attack, civil war, civil commotion or riots, war, threat of or preparation for war, armed conflict, imposition of sanctions, embargo, or breaking off of diplomatic relations; nuclear, chemical or biological contamination or sonic boom; any law or any action taken by a government or public authority, including without limitation imposing an export or import restriction, quota or prohibition or failing to grant a necessary licence or consent; collapse of buildings, fire, explosion or accident; and interruption or failure of utility service or any other reason (whether or not similar in kind to any of the above) beyond our control.
For the convenience of the Users, certain hyperlinks may be provided on the Site which link to other web sites that are not under our control.
We do not endorse or sponsor such web sites and is not responsible for the availability, accuracy, content, or any other aspect of such web sites. In addition, hyperlinks to other Web sites that are provided on the Site do not imply that: (a) we are affiliated or associated with any linked sites; (b) we are legally authorized to use any trademark, trade name, logo, or copyright symbol displayed in connection with or accessible through such links; or (c) any linked site is authorized to use any of our trademark, trade name, logo, or copyright symbol.
DIGITAL VENTURES TRADING SRL disclaims all liability for such web sites, for all access to and use thereof, and for use of the links to such web sites. DIGITAL VENTURES TRADING SRL also disclaims all liability, and make no representations or warranties, with respect to any products or services made available, sold, or provided to you by any third party. The use of other web sites by the User, and the decision to provide services to a company or to contribute to, or purchase products or services on or through such other web sites, is subject to the Terms and conditions of such other web sites. The User agrees that it will bring no suit or claim against DIGITAL VENTURES TRADING SRL arising from or based upon any such use of other web sites.
We reserve the right to terminate your license to use our Services or block or prevent your access to the Site without providing you with notice or reason.
If we terminate your account, you must immediately stop using our Services and you agree not to attempt to regain access to our Services without our express permission. Such termination will result in the suspension or deletion of your account and access to your account. In the event of termination of your account, the provisions of this Terms shall remain in effect, and we reserve the right to retain any data or information you have provided to us or posted on the Site. We will not be liable to you for the effect that any changes to the Services may have on you, including your income or your ability to generate revenue through the Services.
If you wish to terminate your account with us, please contact us at [email protected] or follow the process of the help section of the Site. Terminating your account will not affect the availability of User Content that you posted through the Services prior to termination.
b) We may at any time assign, mortgage, charge, declare a trust over or deal in any other manner with any or all of its rights under the Agreement.
No Partnership or Agency - Nothing in the Terms is intended to, or shall be deemed to, establish any partnership or joint venture between you and us, constitute any Party the agent of another Party, or authorise any Party to make or enter into any commitments for or on behalf of any other Party
Severance - If any provision or part-provision of the Terms is or becomes or a party gives notice to the other of the possibility that invalid, illegal or unenforceable, it shall be deemed modified to the minimum extent necessary to make it valid, legal and enforceable. If such modification is not possible, the relevant provision or part-provision shall be deemed deleted. Any modification to or deletion of a provision or part-provision under this clause shall not affect the validity and enforceability of the rest of the Terms.
Waiver – Abstention or delay in exercising a right ensuing from the Terms shall not be considered as a waiver of said right. Abstention or partial exercising of a right shall not prevent subsequent exercising of said right or of any other right ensuing from the Terms.
No matter where you're located, the laws of Romania govern these Terms and the parties’ relationship as if you signed these Terms. If any provisions of these Terms are inconsistent with any applicable law, those provisions will be superseded or modified only to the extent such provisions are inconsistent.
The parties agree to submit to the courts of Romania for exclusive jurisdiction of any dispute arising out of or related to your use of the Services or your breach of these Terms.
Please contact us with any questions regarding our Services or these Terms by e-mail at [email protected] will do our best to help and assist you in your use of our Services.